Return and Refunds Policy
Musicals & Other Products Returns Policy
Thanks for shopping at Maverick Musicals and Plays for your musicals , plays and other products. If you are not entirely satisfied with your purchase, we're here to help you find the right title!
Returns and Exchanges
You can return the product and get a full refund (excepting postal charges) or exchange the title for another one, be it similar or not. You have 30 calendar days to return an item from the date you received it. To be eligible for a return or exchange, your item must be:
- unused and in the same condition that you received it.
- in the original packaging
- accompanied by the original invoice or proof of purchase.
Once we receive your item, we will inspect it, and if your return is approved, we will notify you of its receipt and initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Our original shipping costs to you are non-refundable. When you receive a refund, the cost of our original shipping will be deducted from your refund.
Address for all Returns
Maverick Musicals and Plays RETURNS PO Box 516, Maleny QLD 4552 Australia